Privacy Policy

Last updated: January 9, 2026

1. Introduction

The Innocent ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, attend our concerts, or interact with our services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide, including:

  • Name and contact details (email address, phone number)
  • Mailing address for merchandise orders
  • Payment information for ticket purchases and merchandise
  • Communications you send to us

Automatically Collected Information

When you visit our website, we may automatically collect:

  • Browser type and version
  • Device information and IP address
  • Pages visited and time spent on our site
  • Referring website information

3. How We Use Your Information

We use the collected information to:

  • Provide and maintain our services
  • Process ticket sales and merchandise orders
  • Send you updates about concerts, new releases, and band news (with your consent)
  • Respond to your inquiries and customer service requests
  • Improve our website and user experience
  • Comply with legal obligations

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Service Providers: Trusted third parties who assist us in operating our website, processing payments, or delivering services
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfers: In connection with any merger, sale, or transfer of assets

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience. You can control cookie preferences through your browser settings, though some features may not function properly if cookies are disabled.

6. Third-Party Services

Our website may contain links to third-party services such as:

  • Spotify, Apple Music, YouTube (music streaming)
  • Facebook, Instagram (social media)
  • Ticketing platforms for live shows

These services have their own privacy policies, and we are not responsible for their practices.

7. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have rights regarding your personal information, including:

  • Access to your personal data
  • Correction of inaccurate information
  • Deletion of your personal data
  • Restriction or objection to processing
  • Data portability
  • Withdrawal of consent for marketing communications

9. Email Communications

If you subscribe to our mailing list, you will receive updates about:

  • New music releases and announcements
  • Concert dates and ticket sales
  • Merchandise availability
  • Band news and updates

You may unsubscribe at any time using the link provided in our emails.

10. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

The Innocent
Email: (+44) 07734 666614
Website: www.theinnocent.co.uk